SOP
7. The Consequence Matrix

7. The Consequence Matrix

Consequences are not personal punishments — they are structural responses designed to correct behaviour and protect the team from instability.

Level 1 — Automated Friction

TriggerSubmitting work without tests, or failing CI/CD
ResponseInstant, automated PR rejection. No human intervention required.

Level 2 — "You Broke It, You Own It"

TriggerMerging code that triggers a live regression alert
ResponseEngineer must halt new work, initiate rollback, write an RCA, and present it to the team

Required steps after a regression:

  1. Halt all new work immediately
  2. Initiate a system rollback
  3. Write a Root Cause Analysis (RCA) explaining why the telemetry missed it
  4. Present the RCA to the team in the next sync

Level 3 — System-Restricted Access

TriggerRepeatedly bypassing the SOP — e.g. skipping the PRD-to-AI Spec translation
ResponseLoss of direct-to-production privileges. All code must go through a stricter audit branch requiring lead sign-off.

Level 4 — Formal Performance Action

TriggerWillful negligence and active refusal to follow automated guardrails
ResponseFormal Performance Improvement Plan (PIP) and potential termination

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The consequence matrix applies consistently regardless of seniority, tenure, or past contributions. There are no exceptions.